Nurture Young Minds — Terms & Conditions

Effective Date: October 23, 2025

These Terms & Conditions (“Terms”) govern your use of the websites, forms, text messaging programs, and services offered by Nurture Young Minds (“Nurture Young Minds,” “we,” “us,” or “our”). By accessing or using our services, you agree to these Terms and to our Privacy Policy (incorporated by reference). If you do not agree, do not use the Services.

1) Services & Eligibility

  • Services. We provide parent-coaching sessions, educational content, workshops, and related communications (the “Services”).

  • Eligibility. You must be at least 18 years old (or the age of majority in your state) or use the Services with the consent of a parent/guardian. Our Services are directed to parents/caregivers, not to children.

2) Account, Accuracy & Changes

  • Information you provide. You agree to provide accurate, complete information (e.g., name, email, mobile number) and to keep it current.

  • Updates. We may modify the Services or these Terms at any time. We will post the updated Terms with a new Effective Date. Continuing to use the Services means you accept the changes.

3) Bookings, Cancellations & No-Shows

  • Scheduling. Session times are offered subject to availability and confirmation.

  • Rescheduling/Cancellation. Please provide at least 24 hours’ notice to reschedule or cancel. Missed appointments or late cancellations may be charged up to the full session fee.

  • Refunds. Fees paid for completed sessions are non-refundable. For packaged programs, unused sessions may be credited or refunded at our discretion unless otherwise stated in your program agreement.

4) Fees & Payment

  • Payment Terms. Prices are shown at checkout or in your agreement and may be subject to applicable taxes. Payment is due at booking unless otherwise stated.

  • Chargebacks. You agree not to make false chargeback claims. We may suspend Services for unpaid or disputed amounts until resolved.

5) Communications & SMS/MMS Texting Program (A2P 10DLC)

Nurture Young Minds offers an optional text messaging program for consenting users.

Program Description. Appointment/consult reminders, intake follow-ups, and occasional program/workshop updates.

Consent & Enrollment.

You will not receive SMS unless you explicitly opt in (e.g., by checking a consent box on a form, texting us a keyword, or otherwise providing express written consent). Consent is not a condition of purchase.

Message Frequency & Costs.

Message frequency varies. Message & data rates may apply.

Commands.

  • STOP — Opt out of future texts (we will send a confirmation).

  • HELP — Support information and contact options.

  • UNSTOP/START — Re-enable messages after opting out.

Originating Numbers.

Messages are sent from +1 (203) 989-3236 (or any short/long code we designate).

Delivery & Carrier Statements.

Delivery is not guaranteed. Carriers are not liable for delayed or undelivered messages.

Compliance Records.

We may maintain opt-in/opt-out status, timestamps, IP/form logs, and message metadata to demonstrate compliance with applicable laws and carrier rules.

Support Contacts.

Email susylg949@gmail.com or call +1 (203) 989-3236. See our Privacy Policy for details on how we handle personal information.

6) Acceptable Use

You agree not to: (a) misuse the Services; (b) infringe others’ rights; (c) upload unlawful, harmful, or confidential third-party information without permission; (d) attempt to bypass security; or (e) use the Services for spam, harassment, or any illegal purpose.

7) Coaching, Health & Safety Disclaimers

  • No medical, psychological, or legal advice. Our Services are educational and coaching-oriented and do not constitute medical, psychological, legal, or other professional advice. We do not diagnose, treat, or prevent conditions. For medical or mental-health concerns, consult a licensed professional. In an emergency, call 911.

  • Results not guaranteed. Outcomes vary by individual child and family context.

8) Content & Intellectual Property

  • Ownership. All content we provide (text, videos, tools, branding) is owned by us or our licensors and protected by law. You receive a limited, non-transferable license to use content for personal, non-commercial purposes.

  • User Content. If you submit feedback, testimonials, reviews, or materials, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Services and our marketing (you may withdraw permission for marketing uses by emailing us; previously printed or published materials may not be retractable).

  • No recording without consent. Do not record sessions without prior written consent.

9) Privacy

Your use of the Services is also governed by our Privacy Policy, which explains what we collect, how we use it, and your choices (including SMS opt-out). By using the Services, you consent to our data practices described there.

10) Third-Party Services

We may link to or integrate third-party tools (e.g., scheduling, payments, communications). We are not responsible for third-party sites or services; their terms and privacy policies apply.

11) Warranty Disclaimer

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NURTURE YOUNG MINDS AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE GIVING RISE TO THE CLAIM IN THE 3 MONTHS PRECEDING THE CLAIM.

Some jurisdictions do not allow certain limitations; in such cases, the limitations apply to the fullest extent permitted.

13) Indemnification

You agree to defend, indemnify, and hold harmless Nurture Young Minds from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your use of the Services, your breach of these Terms, or your violation of any law or third-party rights.

14) Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Connecticut, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Fairfield County, Connecticut for any dispute that is not subject to informal resolution. Before filing suit, the parties will attempt in good faith to resolve disputes informally for 30 days after written notice.

15) Termination

We may suspend or terminate your access to the Services at any time for any reason, including for suspected violations of these Terms. Upon termination, the license in Section 8 ends, but Sections 7, 11–15 survive.

16) Contact Us

  • General & SMS Support: susylg949@gmail.com | +1 (203) 989-3236

  • Privacy: susylg949@gmail.com

  • Mailing Address: Nurture Young Minds, 28 Raymond Terrace, Norwalk, CT 06855 USA

Placement Checklist (for A2P/TCR reviewers)

  • Link Terms and Privacy Policy in your website footer.

  • Place both links next to the SMS consent checkbox on every opt-in form.

  • Ensure the SMS section above reflects on-page disclosures: purpose, consent not required, message frequency varies, message & data rates may apply, STOP/HELP commands, carriers not liable, and support contact.